Frequently Asked Questions
Find quick answers to common queries regarding ordering, payments, and shipping.
How do I place an order on Shopora?
Browse our catalog, select your preferred product variant and quantity, and click "Add to Cart" or "Buy Now". Proceed through our streamlined checkout to select or add your delivery address and choose your payment method (Razorpay UPI/Cards or Cash on Delivery).
What payment methods does Shopora support?
We support all major Indian payment methods via Razorpay: UPI (Google Pay, PhonePe, Paytm, BHIM), Credit/Debit cards (Visa, MasterCard, RuPay), NetBanking from 50+ banks, and Cash on Delivery (COD) for eligible pincodes.
How long does delivery take?
Orders are dispatched within 24 hours from our fulfillment centers. Metro cities typically receive deliveries within 2-3 business days, while other locations take 3-5 business days. You can track real-time status in your Account under "My Orders".
How does the 7-day return policy work?
If you are unsatisfied with your purchase due to defects, sizing issues, or transit damage, you can request a return within 7 days of delivery directly from your Order Details page. Our logistics partner will schedule a doorstep pickup and your refund will be processed.
Are all products on Shopora original and authentic?
Yes, 100%. All electronics and branded items are sourced directly from authorized brand distributors with valid manufacturer warranties.